Create The Process, Solve The Problem

Decision-making was the topic of one of my recent blog posts and then just the other day, I came across this fantastic quote:

“Most business activity is slowing down, not accelerating. In benchmarking the speed of key processes across the corporate sector, we find again and again that decision-making at even the most basic level has slowed materially over the past five to ten years.”

– Tom Monahan, CEO of CEB

Monahan wrote an entire article with supporting data around this topic and I wanted to weigh in, as well, because one of the key factors in growth is finding rhythm in decision- making.

Making decisions in business is an everyday activity. Whether you are a one-person show or on a team of dozens, finding a way to come to a decision (right or wrong) should be broken down into a standard process.

Don’t have one? Create one.

Depending on your industry, your team (or no team) and the decisions at hand, the process you create will look different, but having one gets the ball rolling and stops you from getting stuck.

For example, your office is in need of new accounting software. Everyone is complaining about it being outdated and they’re just sending emails back and forth without actually working on a plan to change the situation.

Maybe it’s simply because they don’t know what to do? Who do they tell? What do they tell them? When do they tell them?

For this scenario, you would create a decision-making team. If you don’t have a team, find friends or colleagues to support you.

You need a researcher, someone to compile all the research, someone to present the research, a meeting to discuss the findings, a decision by vote at the end of the meeting, someone to order the software and someone to learn the software and train the rest of the office.

Delegate people to each task and set realistic deadlines and expectations. Often it’s the lack of scheduling and firm timeframes that delay decisions.

Now, anytime the office comes across an IT or software related decision need, a process and a team is in place.

Problem: Outdated software

Step 1: Research team starts looking for options.

Step 2: Interns compile all the research into Excel…

And so on and so forth.

If you want to work on creating a process for decision-making in your business, let’s chat. Reach out to support@slatersuccesscoaching.com.